My Resume
Take a look at my education and experience!
Indiana University of Pennsylvania, Indiana, PA | Expected December 2024
Bachelor of Science in Management Information Systems / Information Technology
Minor in Business Administration and Computer Science
Activities:
- University Senate Representative October 2022 – Present
- Student Government Association – IT/Technology Senator October 2022 – Present
- Student Government Association – Director Of Internal Affairs January 2024 – Present
- Future Business Leaders of America – President January 2022 – May 2024
- College of Business Student Advisory Council – Vice President January 2024 – Present
- College of Business Student Advisory Council – Representative January 2022 – Present
- The Lettuce Eating Club – VP of Technology Operations January 2024 – Present
CEO, Chief Technologist | June 2023 – Present
Green Digital Innovations, New Bethlehem PA
- Founded Green Digital Innovations to provide innovative technology solutions
- Negotiate service contracts with clients and ensure a customer-focused experience
- Establish relationships with industry partners to provide their services to my clients
- Manage customer relationships using Hubspot CRM
Library Information Desk – IT Support Representative | August 2024 – Present
Indiana University of Pennsylvania, Indiana PA
- Provide after-hours, in-person technical support to students, faculty, and staff.
- Resolve issues related to university computers, printing, wireless networks, and password management.
- Assist with general information desk requests and troubleshooting technology across various platforms.
GenCyber Student Worker | May 2024 – October 2024
Indiana University of Pennsylvania, Indiana PA
- Collaborate with faculty and staff to plan and execute IUP’s GenCyber camp, aimed at introducing high school students to cybersecurity fundamentals
- Assist in developing camp materials, coordinating logistics, and supporting instructors during camp sessions
- Provide technical assistance and troubleshooting during both in-person and virtual activities to ensure smooth execution of events
Student Employee – Lead Student Technology Support Technician | August 2021 – Present
Indiana University of Pennsylvania IT Support Center, Indiana PA
- Provide technology support to university community via phone, video, and in-person interactions
- Update the IT Support website weekly to keep content relevant and accurate
- Manage internal documentation in Atlassian Confluence
- Serve as student supervisor for 11 student workers
Technical Consultant | January 2019 – Present
TechReady Professionals, New Bethlehem PA
- Work independently & collaboratively with a remote team to build and maintain client websites in a timely fashion
- Respond to an average of 10 customer inquiries per week respectfully: in person and digitally.
- Build tutorials to ensure clients ability to independently update websites
- Repair customer devices in a timely and effective manner, maximum 1-business day turnaround
- Prepared customers for effective use of technology with a customer-focused mindset
Technical Consultant | January 2019 – Present
TechReady Professionals, New Bethlehem PA
- Work independently & collaboratively with a remote team to build and maintain client websites in a timely fashion
- Respond to an average of 10 customer inquiries per week respectfully: in person and digitally.
- Build tutorials to ensure clients ability to independently update websites
- Repair customer devices in a timely and effective manner, maximum 1-business day turnaround
- Prepared customers for effective use of technology with a customer-focused mindset
-
Microsoft 365
Office tenant administration, Word, Excel, PowerPoint, Publisher, Outlook
-
Google Workspace
Docs, Sheets, Slides, Sites, Drive, Gmail, Organizational Administration
-
Social Media Management
Managing posts across networks, generating content, user interactions
-
Video Editing
Editing video to create engaging and informational videos
-
Live Streaming
Live streaming in person, hybrid, and fully online events
-
Problem Solving
Using provided information and asking questions to arrive at a solution
-
Photography
Capturing photos in various settings
-
Web Design
Designing engaging and informational websites
-
Microsoft Windows
Installing, repairing, and customizing all versions of Windows
-
Branding
Consistent brand elements, creating new assets to align with existing elements
-
Communication
Effectively communicating with others to share a message
-
Research
Researching new topics effectively
Director | May 2023 – Present
Redbank Valley Chamber of Commerce
- Successfully appointed as Director of the Redbank Valley Chamber of Commerce, demonstrating exceptional leadership skills and a commitment to driving organizational growth.
- Spearhead strategic initiatives and cultivate collaborative partnerships with local businesses and stakeholders, contributing to the economic development and prosperity of the Redbank Valley community.
- Develop and implement innovative marketing campaigns, resulting in increased visibility and engagement for the Redbank Valley Chamber of Commerce and its member businesses.
Technology Services Coordinator | June 2017 – Present
Redbank Valley Church Association, New Bethlehem PA
- Maintain Office 365 tenant for officers
- Update Association website with latest info
- Implemented online donation system with $600+ in monthly donations
- Volunteer at Food Pantry, assisting with distribution of food to 100+ families monthly
Junior Chamber Person | May 2019 – May 2021
Redbank Valley Chamber of Commerce, New Bethlehem PA
- Attended monthly Chamber meetings to provide input about Chamber business from younger generation’s perspective.
- Learned about business, meeting procedures, organizing community events, etc.
- Attended annual Chamber member dinner to network with area business leaders
Technology/Communications Technician | July 2015 – Present
First Fellowship Church, New Bethlehem PA
- Operate sound equipment for 1 hour services each week
- Record and livestream weekly services
- Built church website to share information with community and church members
- Assist with social media management and email marketing efforts